Privacy Policy

1. Introduction

This Privacy Policy outlines how the official website of Karuna Bali (www.karunabali.or.id) collects, uses, and protects your personal information as part of digital interactions, including but not limited to donation processes, electronic communications, and other online engagements. Karuna Bali values and safeguards the privacy of every individual who interacts with us. This policy describes our principles, procedures, and commitments in managing personal data in accordance with applicable data protection regulations in Indonesia.

2. Types of Information We Collect

  • Information You Provide Directly:
    We may collect the following data:
    • Full name
    • Email address
    • Phone number
    • Payment information (processed via our payment gateway partners)
    • Messages or notes you submit to us
  • Information Collected Automatically:
    We use technologies such as cookies and analytics tools to gather technical data, including:
    • IP address
    • Device and browser type
    • User activity on our website
      This information helps us improve our services and enhance user experience.

3. Purpose of Data Collection and Use

  • Service Improvement:
    We use data to improve service quality, provide personalized experiences, and develop new features based on user needs.
  • Communication:
    Your information may be used to:
    • Respond to inquiries or requests
    • Send donation confirmations and activity reports
    • Share program updates (with your consent)
  • Security:
    We maintain the security of our data and systems, and investigate any activity that may violate legal or internal policies.

4. Sharing Information with Third Parties

  • Service Providers:
    We may share data with third-party service providers who support our operations, including donation processing and website management. All partners are required to comply with applicable data protection standards.
  • Legal Requirements:
    We will disclose information if required by law or to comply with legitimate legal processes.

5. User Rights

  • Access and Correction:
    You have the right to review, update, correct, or request the deletion of your personal data stored by us.
  • Data Management:
    You may manage your communication and privacy preferences by contacting us via email: director@karunabali.or.id

6. Changes to This Privacy Policy

  • Notification:
    If any changes are made to this policy, we will notify you via email (if available) or through a clear notice on our website.
  • Periodic Review:
    We encourage you to review this Privacy Policy periodically to stay informed about how we protect your personal data.

7. Contact Us

If you have any questions, requests, or concerns regarding this Privacy Policy, please contact us at:
director@karunabali.or.id
Address: Jl. Raya Campuhan No.40, Kedewatan, Ubud District, Gianyar Regency, Bali 80571